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Diploma In Airline And Airport Management

Diploma In Passenger Management

Diploma In Passenger Management

Preparing You for a Soaring Career in Aviation

Diploma In Passenger Management

Course Information

Age Bar

17-27 years

Qualification

12th (any stream)

Duration

12 months (5 days/week, 5-6 hours/day)

Eligibility

12th (any stream)

Overview

This Diploma in Passenger Management program will give you the ability to provide consistent, high-quality service. You understand industry standards clearly. You will also learn about travel documents needed for boarding. Plus, you Will get insights into passenger behavior. This is important because it helps spot potential problems early and avoids delays or issues with passengers who may not be allowed to board.

The Passenger Management course includes many important topics. You will explore airport processes—like how arrivals, departures, and transit procedures work. Expertise in ticketing systems is another key focus. You’ll learn how to use departure control systems effectively so everything goes smoothly for passengers. Your communication skills will also improve, ensuring that travelers have a positive experience. Additionally, the program covers baggage services, managing unexpected events (like flight cancellations), & handling post-flight paperwork efficiently.

Program Details: This Diploma in Passenger Management welcomes students aged 17 to 27. If you have completed 12th class in any stream, then you can apply. The program duration is for 12 months. During this time, you will have to dedicate 5 to 6 hours for study each day, five days a week. You will gain both technical skills & soft skills through this course, getting ready for real challenges you might face in the aviation industry.

Complete our Diploma in Passenger Management, and we provide guaranteed 100% job placement. Your success is our priority, and we ensure that you'll step into a rewarding career in aviation as soon as you finish the course.

Key Topics

  • Airport processes (arrival-departure-transit)
  • Ticketing
  • Soft skills (passenger service skills)
  • Departure Control System
  • Baggage services
  • Handling special/irregular situations
  • Post flight documentation

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